Privacy Policy

Last updated on March 22, 2017 (“Effective Date”).

By downloading and using the Barkback mobile application or visiting or using the website and domain name, any other linked pages, features, content, and any other services we offer from time to time in connection with any of the foregoing (collectively, the "Website"), you agree to the practices and policies set forth in this Privacy Policy, and you hereby acknowledge and consent to our collection, use, sharing, and protection of your information as described in this Privacy Policy.

This Privacy Policy covers our treatment of personally identifiable information ("Personal Information") that we gather when you are accessing or using our Website. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage, even if you have accessed the websites or services of those companies through our Website.

Whenever you interact with our Website, we automatically receive and record information on our server logs from your mobile device and/or browser including your mobile device universal ID#, IP address, "cookie" information, and the page(s) you requested. "Cookies" are identifiers we transfer to your computer or device that allow us to recognize your browser or device and tell us how and when pages in our Website are visited and by how many people. We do not respond to “Do Not Track” signals.

When we collect usage information (such as the numbers and frequency of visitors to the Website and to which pages within the Website, as well as the actions performed on the Website), we only use such data in aggregate form, in a manner that assures your anonymity. We may provide this aggregate usage information to our partners; our partners may use such information to understand how often and in what ways people use our Website, so that our partners, too, can endeavor to provide you with an optimal online experience.

You may optionally add your personal information via the Website. This information may include personal data such as your name, birthday and email address, transaction history, mobile phone number, social media account information and could include payment card and related payment information if you so choose. You may review, update and/or remove your personal information via the Website at any time.

We use the information we collect to operate, improve and personalize the online experience we offer. We also may use the information to communicate with you, for example, informing you about new products and services that might be of interest to you.

We may contact you by push notification, SMS, email, or other means. If you do not want to receive email or other communication from us, please indicate your preference by changing your account settings accordingly.

We neither rent nor sell your Personal Information in personally identifiable form to anyone. We share your Personal Information in personally identifiable form with third parties only as described below:

  • In certain situations, businesses or third party websites we're affiliated with may provide services to you through the Website (either alone or jointly with us). You can recognize when an affiliated business is associated with such a transaction or service, and we will share your Personal Information with that affiliated business only to the extent that we deem it related to such transaction or service.
  • We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Our agents do not have any right to use the Personal Information we share with them beyond what we deem necessary to assist us in performing such tasks.
  • We may release Personal Information when we believe in good faith that release is necessary to comply with laws; enforce or apply our conditions of use and/or other agreements; or protect the rights, property, or safety of Barkback, our employees, our users, or others. We may exchange information with other companies and organizations (including governmental authorities) for fraud protection reduction.
  • We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

Except as set forth in this Privacy Policy, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information. You may also opt-out at any time of having your Personal Information used for third party services.

We take the security of your data seriously. We use technical and administrative security measures such as, but not limited to, firewalls, encryption techniques, and authentication procedures, among others, to work to maintain the security of your online session and personal information.

The Website may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When following a link to another site, you should read that site's privacy policy.

Barkback offers Facebook users the opportunity to interact with friends and to share on Facebook using Facebook Connect. If you are not currently registered as a Barkback user and you use the Website's Facebook connection functions, you will first be asked to enter your Facebook credentials and then join Barkback. If you are already logged into Barkback but not logged into Facebook, when you use the Website's Facebook connection functions, you will be prompted to enter your Facebook credentials or to sign up for Facebook. By proceeding through any of these scenarios, you grant Barkback permission to access your Facebook profile information and to use it in accordance with the Facebook terms of use and this Privacy Statement. Please refer to the privacy settings in your Facebook account to manage the performance of your Facebook account.

Barkback uses Plaid Technologies, Inc. (“Plaid”) to gather End User’s data from financial institutions. By using this service, you grant Barkback and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid Privacy Policy.

Periodically, we may make updates to this Privacy Policy and make the updates available on the Website. You are bound by changes to the Privacy Policy when you use the Website after those changes have been posted. In the event of a material change, we shall notify you via email or via the Website.

If you have any questions or concerns regarding privacy, please contact us at Your privacy is important to us and we will make every effort to resolve your concerns.